Privacy Policy

Triple A Global Logistics Ltd is a UK-registered freight forwarding company providing air freight, sea freight, vehicle shipping, customs clearance, and related logistics services from the United Kingdom to Kenya and other destinations.

For the purposes of UK GDPR, Triple A Global Logistics Ltd is the data controller for personal data collected through our websites and services.

• Company name: Triple A Global Logistics Ltd
• Address: Unit Z01, Canal Yard, Hayes Road, Southall, UB2 5NA
• Email: info@tripleafreight.co.uk
• UK Phone: +44 7800 648 660
• Websites: tripleafreight.co.uk · weshiptokenya.com

We collect personal data that you provide to us directly and data collected automatically when you use our websites.

We do not collect sensitive personal data (race, religion, health, biometric data) and do not require it for our services.

We collect your personal data through the following means:

• Quote request forms on tripleafreight.co.uk and weshiptokenya.com
• WhatsApp messages sent to our business numbers
• Email enquiries to info@tripleafreight.co.uk
• Booking and payment processes for confirmed shipments
• Cookies and analytics tools when you visit our websites (see Clause 7)
• Google Ads when you click one of our advertisements

Under UK GDPR, we rely on the following legal bases to process your personal data:

• Contract: Processing necessary to fulfil a shipment booking or quote request you have made
• Legitimate interests: Operating our business, communicating with customers, preventing fraud, and improving our website — where these interests are not overridden by your rights
• Legal obligation: Complying with customs, tax, and regulatory requirements under UK and Kenyan law
• Consent: For non-essential cookies, Google Analytics tracking, and Google Ads remarketing — where we obtain your consent via our cookie consent tool

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

We do not sell your personal data. We share your data only with the following categories of third party, and only to the extent necessary to deliver our services:

• Azaanex Holdings Ltd — our KRA customs clearance partner in Nairobi, who processes shipment and consignee data for customs filing purposes
• Shipping lines and airlines — carriers used to transport your cargo (e.g. bill of lading issuance)
• Kenya Revenue Authority (KRA) — as required by Kenyan customs law for import clearance
• Google LLC — via Google Analytics 4 and Google Ads for website measurement and advertising (subject to your cookie consent)
• Email service providers — used to send booking confirmations and team notifications
• WordPress / Hostinger — our website hosting and CMS platform, where form submissions are stored

All third-party processors are required to handle your data securely and in accordance with applicable data protection law.

Our websites use cookies — small text files stored on your device — to make the site work, understand how visitors use it, and deliver relevant advertising.

You can manage your cookie preferences at any time via our cookie consent tool (shown when you first visit our site). You can also control cookies through your browser settings. Note that disabling analytics or advertising cookies will not affect your ability to use our services.

For more information about how Google uses cookies, visit policies.google.com/technologies/cookies.

We use Google Ads to promote our shipping services to people searching for UK-to-Kenya freight forwarding. This section explains how Google advertising technology interacts with your data.

To opt out of Google personalised advertising, visit adssettings.google.com or install the Google Analytics opt-out browser add-on.

Google's privacy policy is available at policies.google.com/privacy.

After the applicable retention period, personal data is securely deleted or anonymised.

Because we operate a UK-to-Kenya shipping corridor, some of your personal data is transferred to and processed in Kenya by our partner Azaanex Holdings Ltd for customs clearance purposes. Kenya is not currently designated as a country with an adequate level of data protection under UK GDPR.

We address this by ensuring that data transferred to Azaanex is limited to what is strictly necessary for customs clearance and is subject to contractual data protection obligations.

Google LLC, who provide our analytics and advertising tools, may process data in the United States and other countries. Google's Standard Contractual Clauses and additional safeguards govern these transfers.

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete data
• Right to erasure — request deletion of your data where we have no legal obligation to retain it
• Right to restrict processing — ask us to limit how we use your data in certain circumstances
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests, including direct marketing
• Right to withdraw consent — withdraw consent for cookies or marketing at any time without penalty

To exercise any of these rights, email us at info@tripleafreight.co.uk with your request. We will respond within 30 days.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

For any questions, requests, or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@tripleafreight.co.uk
• Post: Triple A Global Logistics Ltd, Unit Z01, Canal Yard, Hayes Road, Southall, UB2 5NA
• WhatsApp: +44 7800 648 660

This Privacy Policy was last updated in April 2026. We may update it from time to time to reflect changes in our services, technology, or legal requirements. The current version will always be published at tripleafreight.co.uk/privacy-policy/.