Triple A Global Logistics Ltd is a UK-registered freight forwarding company providing air freight, sea freight, vehicle shipping, customs clearance, and related logistics services from the United Kingdom to Kenya and other destinations.
For the purposes of UK GDPR, Triple A Global Logistics Ltd is the data controller for personal data collected through our websites and services.
We collect personal data that you provide to us directly and data collected automatically when you use our websites.
| Category | Data Collected | Source |
|---|---|---|
| Identity | Full name, company name | Quote forms, WhatsApp, email |
| Contact | Phone number, WhatsApp number, email address | Quote forms, WhatsApp, email |
| Shipment | Cargo description, weight, origin, Kenya delivery city, declared value | Quote forms, booking confirmations |
| Financial | Payment reference, invoice details (not card data) | Payment transactions |
| Technical | IP address, browser type, device type, pages visited, time on site | Google Analytics, cookies |
| Marketing | Ad interactions, conversion events, remarketing audience membership | Google Ads, Google Analytics 4 |
| Communications | WhatsApp messages, email enquiries, form submissions | Direct contact by you |
We do not collect sensitive personal data (race, religion, health, biometric data) and do not require it for our services.
We collect your personal data through the following means:
| Purpose | Details |
|---|---|
| Providing our services | Processing your quote, confirming your booking, managing your shipment, and coordinating customs clearance via Azaanex Holdings Ltd |
| Customer communication | Responding to your enquiry, sending booking confirmations, WhatsApp tracking updates, and shipment notifications |
| Legal and regulatory compliance | Meeting UK, Kenyan, and international customs, shipping, and data protection legal obligations |
| Marketing and advertising | Running Google Ads campaigns, measuring ad performance, and (with your consent) showing relevant ads to you on Google |
| Website improvement | Understanding how visitors use our site via Google Analytics 4 to improve content and user experience |
| Fraud prevention | Detecting and preventing spam, fraudulent enquiries, and unauthorised access |
Under UK GDPR, we rely on the following legal bases to process your personal data:
Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
We do not sell your personal data. We share your data only with the following categories of third party, and only to the extent necessary to deliver our services:
All third-party processors are required to handle your data securely and in accordance with applicable data protection law.
Our websites use cookies โ small text files stored on your device โ to make the site work, understand how visitors use it, and deliver relevant advertising.
Essential cookies โ Required for the website to function. Cannot be disabled. No personal data is shared with third parties via these cookies.
Analytics cookies โ Google Analytics 4 tracks how you use our site (pages visited, time spent, device type). This helps us improve our content. Requires your consent under UK GDPR.
Advertising cookies โ Google Ads uses cookies to measure whether you clicked one of our ads and whether you submitted a quote request after visiting. Requires your consent. See Clause 8 for full details.
Preference cookies โ Remember choices you make on the site (such as your selected service or origin country in our quote calculator).
You can manage your cookie preferences at any time via our cookie consent tool (shown when you first visit our site). You can also control cookies through your browser settings. Note that disabling analytics or advertising cookies will not affect your ability to use our services.
For more information about how Google uses cookies, visit policies.google.com/technologies/cookies.
We use Google Ads to promote our shipping services to people searching for UK-to-Kenya freight forwarding. This section explains how Google advertising technology interacts with your data.
Conversion tracking: When you submit a quote request on our website, Google Ads records this as a conversion event. This tells us that our ad was effective. The data collected is aggregated and anonymised โ we cannot identify you personally from conversion data.
Remarketing: If you visit our site without requesting a quote, we may show you relevant Triple A advertisements on other websites and apps within the Google Display Network. This uses cookies stored on your device with your consent.
Audience targeting: We use Google Ads audience features to show ads to people based on location, interests, and search behaviour relevant to UK-to-Kenya shipping. No sensitive personal data is used for targeting.
To opt out of Google personalised advertising, visit adssettings.google.com or install the Google Analytics opt-out browser add-on.
Google's privacy policy is available at policies.google.com/privacy.
| Data Type | Retention Period | Reason |
|---|---|---|
| Quote enquiries (no booking) | 12 months | Follow-up and business records |
| Confirmed shipment records | 7 years | Legal and tax compliance (UK HMRC requirements) |
| Customs clearance records | 7 years | KRA and HMRC regulatory requirements |
| WhatsApp communications | Duration of relationship + 12 months | Customer service and dispute resolution |
| Google Analytics data | 14 months (Google default) | Website performance analysis |
| Google Ads conversion data | 90 days | Ad performance measurement |
After the applicable retention period, personal data is securely deleted or anonymised.
Because we operate a UK-to-Kenya shipping corridor, some of your personal data is transferred to and processed in Kenya by our partner Azaanex Holdings Ltd for customs clearance purposes. Kenya is not currently designated as a country with an adequate level of data protection under UK GDPR.
We address this by ensuring that data transferred to Azaanex is limited to what is strictly necessary for customs clearance and is subject to contractual data protection obligations.
Google LLC, who provide our analytics and advertising tools, may process data in the United States and other countries. Google's Standard Contractual Clauses and additional safeguards govern these transfers.
Under UK GDPR, you have the following rights in relation to your personal data:
To exercise any of these rights, email us at info@tripleafreight.co.uk with your request. We will respond within 30 days.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
For any questions, requests, or concerns about this Privacy Policy or how we handle your personal data, please contact us:
This Privacy Policy was last updated in April 2026. We may update it from time to time to reflect changes in our services, technology, or legal requirements. The current version will always be published at tripleafreight.co.uk/privacy-policy/.
We take data protection seriously. Contact our team and we will respond within 30 days to any request regarding your personal data.
Triple A Global Logistics ยท Southall
London Southall → Door-to-Door Kenya
Trusted by 1,000s of Kenyan shoppers & SMEs · No commitment


Current Rates โ Incl. KRA Clearance
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