FAQ
UK to Kenya Shipping FAQ - Frequently Asked Questions
Everything you need to know about shipping from the UK to Kenya with Triple A Global Logistics. From air freight rates and sea freight transit times to KRA customs clearance and prohibited items — we’ve answered the questions our customers ask most. Can’t find your answer?
Call us on +44 7800 648 660 or WhatsApp us and our team will respond within 2 hours during business hours.
💷 Category 1 — Pricing & Rates
Air freight from the UK to Kenya starts from £6.99/kg — 5kg costs £35, 10kg costs £70, 20kg costs £140. Sea freight starts from £2.50/kg with a minimum shipment of 20kg (£50). All Triple A prices are fully all-inclusive from our UK warehouse to our Nairobi warehouse — including KRA customs clearance, terminal handling, and all Kenyan port charges. Nothing more to pay in Kenya.
With Triple A — no. Our price is your final price. Many UK-Kenya shippers advertise low per-kg rates but these only cover delivery to the Kenyan airport. Customers then face additional charges in Kenya including terminal handling, customs clearance, documentation, examination and storage fees — often adding £100–£300+ to the final bill. Triple A’s all-inclusive price covers everything from our Southall warehouse to our Nairobi warehouse. Guaranteed.
We charge by actual weight in kilograms for most shipments. However, for very light but bulky items, volumetric weight may apply. Volumetric weight is calculated as: Length × Width × Height (cm) ÷ 6,000. If the volumetric weight is greater than the actual weight, the higher figure is used. Contact us with your item dimensions for an exact quote.
For air freight — no minimum weight. We accept shipments from 1kg upwards. For sea freight — the minimum shipment is 20kg (£50). Sea freight is not economical for small shipments and we recommend air freight for packages under 20kg.
Yes. Our rates reduce for larger shipments: Air freight: £6.99/kg up to 50kg | £6.50/kg at 100kg | £6.00/kg at 250kg+ For commercial cargo over 250kg, FCL containers, or regular business shipments, contact us for a bespoke commercial rate. We work with many UK exporters on monthly consolidated shipments at preferential rates.
We accept payment via: 💳 M-Pesa — pay directly from Kenya in Kenyan shillings 🏦 Bank transfer — UK or international bank deposit 💳 Card payment — Visa and Mastercard accepted Payment is required to confirm your booking. We do not hold shipments without payment.
✈️ Category 2 — Transit Times & Delivery
Air freight from our Southall warehouse to our Nairobi warehouse takes 3 business days. Air freight departs weekly. Your shipment is fully tracked from the moment it leaves our UK warehouse until it arrives at our Nairobi warehouse or your door in Kenya.
Sea freight from the UK to Kenya takes 40–45 days from our Southall warehouse to our Nairobi warehouse. Sea freight consolidations depart twice a month. Contact us before booking to confirm the next available departure date. Sea freight travels via London Gateway or Felixstowe port to Mombasa Port, Kenya.
Yes. Our standard service is UK warehouse to Nairobi warehouse — all-inclusive with KRA customs clearance handled by our sister company Azaanex. Optional door-to-door delivery to your address anywhere in Kenya is also available. Contact us for a door-to-door quote including your specific delivery address in Kenya.
Yes. While our Nairobi warehouse is our primary Kenya destination, we can arrange onward delivery to Mombasa, Kisumu, Nakuru, Nanyuki, Eldoret, Malindi and other Kenyan cities. Contact us with your destination address and we will include the onward delivery cost in your all-inclusive quote.
All Triple A shipments are fully tracked. Once your shipment is booked and collected, you will receive a tracking reference. You can track your shipment status by contacting us via: 📞 UK: +44 7800 648 660 📞 Kenya: +254 111 81 81 81 ✉️ info@tripleafreight.co.uk 💬 WhatsApp: +254 111 80 80 80 +254 111 81 81 81
Delays can occasionally occur due to customs inspections, airline schedules, or port congestion. If your shipment is delayed, our team will notify you and provide an updated estimated arrival time. All shipments handled by Azaanex, our KRA-licensed clearing company in Nairobi, are processed as a priority to minimise any customs delays.
📦 Category 3 — Collection & Packaging
Yes. Triple A offers free collection within a 5-mile radius of our Southall warehouse (UB2 5NA). Collections outside this radius can be arranged at an additional cost — contact us for a collection quote. Alternatively, you can drop off your shipment directly at our warehouse during opening hours.
Triple A Global Logistics — Southall Warehouse 📍 Unit Z01, Canal Yard, Southall UB2 5NA 🕐 Monday–Friday: 09:30–17:30 🕐 Saturday: 09:30–15:00 📞 +44 7800 648 660 We are conveniently located in Southall, 15 minutes from Southall railway station and close to the M4. Free parking is available.
Yes. All items must be securely packaged before drop-off or collection. We recommend: — Double-walled cardboard boxes for fragile items — Bubble wrap for electronics and breakables — Suitcases or holdalls for personal clothing and effects — Clear labelling with your name and Kenya delivery address We offer a wrapping and packaging service at our Southall warehouse for an additional fee. Contact us to arrange this in advance.
Yes. We accept shipments in suitcases, holdalls, cardboard boxes and plastic crates. All packaging must be securely sealed and clearly labelled with your name and Kenya destination address.
Please note that suitcases may be opened for customs inspection by KRA officers in Kenya. We recommend not using locks that cannot be opened by customs officials.
Yes. We can hold your shipment at our Southall warehouse for a short period before your chosen departure date. This is particularly useful if you are consolidating multiple purchases or waiting for items to arrive from different suppliers. Contact us to arrange storage and confirm the next available air or sea departure date.
🛃 Category 4 — Customs & Documentation
With Triple A — no additional customs charges apply. Our all-inclusive price covers KRA customs clearance, terminal handling, documentation fees, and all Kenyan port charges. This is handled in-house by Azaanex, our KRA-licensed clearing company based in Nairobi. Unlike most UK-Kenya shippers, we do not use third-party customs brokers who charge separately.
For personal effects and excess baggage: — Copy of your passport or national ID — Detailed packing list of contents — Your Kenya delivery address For commercial cargo: — Commercial invoice — Packing list — Any relevant import permits or KEBS certification — For used electronics: KEBS inspection certificate may be required Our team will advise you on the exact documentation required for your specific shipment.
KRA stands for the Kenya Revenue Authority — the government body responsible for customs clearance and import duties on all goods entering Kenya. All shipments arriving in Kenya must be cleared through KRA. Triple A handles this in-house through Azaanex, our KRA-licensed clearing company in Nairobi. This means faster clearance, no third-party broker fees, and no surprise charges for our customers.
KEBS stands for the Kenya Bureau of Standards. Certain product categories imported into Kenya require KEBS certification or Pre-Export Verification of Conformity (PVoC) before they can be cleared through customs. Products commonly requiring KEBS inspection include electronics, electrical equipment, food products, cosmetics, and children’s toys. Our team will advise you if your shipment requires KEBS documentation before shipping.
All international shipments leaving the UK are subject to security screening by UK Border Force. Packages may be X-rayed and, if required, opened for physical inspection. We strongly recommend providing an accurate and detailed packing list for all shipments. Misdeclaration of contents is a serious offence under UK and Kenyan law.
No. Azaanex, our KRA-licensed clearing company in Nairobi, handles all customs clearance on your behalf. You do not need to be present at the port or warehouse during clearance. We will notify you once your shipment has cleared customs and is ready for delivery or collection from our Nairobi warehouse
🚫 Category 5 — Prohibited & Restricted Items
Yes, but with conditions. New electronics can generally be shipped freely. Used or refurbished electronics may require a KEBS inspection certificate. Commonly shipped electronics include phones (iphone samsung), laptops, tablets, TVs, home appliances and kitchen equipment. High-value electronics should be declared at their full value on your packing list. Contact us before shipping large quantities of electronics as commercial import rules may apply.
Some food products can be shipped but are subject to Kenya Bureau of Standards (KEBS) inspection on arrival. Generally permitted: sealed, commercially packaged non-perishable foods. Restricted or prohibited: fresh produce, raw meat, dairy products, and homemade foods. We strongly recommend contacting us before shipping any food products to confirm current KEBS requirements.
Yes. Vehicle parts are one of the most common commercial shipments we handle on the UK to Kenya route.
New parts and Used parts can generally be shipped freely. Engine parts, gearboxes and other major components may require additional documentation.
**Important:** All engines and gearboxes must be **fully drained and free from any liquids** (oil, fuel, coolant, transmission fluid) before shipping. Items containing liquids may be delayed, rejected, or treated as restricted cargo. We also require **proof of purchase (invoice/receipt)** for vehicle parts—especially engines, gearboxes, ECUs and other high-value components—to support customs processing and compliance.
Contact us with a full list of parts, quantities, and values for an accurate all-inclusive quote.
Items containing non-removable lithium batteries (such as laptops and phones) can be shipped by sea freight. Air freight restrictions apply to large quantities of loose lithium batteries. For single consumer devices with built-in batteries, air freight is generally permitted. For bulk battery shipments, contact us in advance as IATA dangerous goods regulations apply.
Yes. Furniture and household goods are commonly shipped by sea freight on the UK to Kenya route. Sea freight is the most cost-effective option for large, heavy items. New furniture is shipped freely. Used household goods for returning Kenyan residents may qualify for duty exemption under KRA regulations — contact us to discuss your eligibility. We handle sofas, beds, wardrobes, kitchen equipment, white goods and all types of household effects.
🏢 Category 6 — Our Services & Company
Triple A Global Logistics offers the following UK to Kenya shipping services: ✈️ Air Freight — from £6.99/kg, 3 business days 🚢 Sea Freight — from £2.50/kg, 40–45 days (FCL and LCL) 📦 Excess Baggage — from £35 for 5kg 🛒 Shop and Ship — we receive UK purchases at our warehouse and ship to Kenya 🚗 Car & Vehicle Shipping — RoRo and container 🏭 Commercial Cargo — FCL, LCL, pallets and project cargo 🏠 Household Removals — full and part container loads
Yes. Triple A operates warehouses in the USA, Germany, Holland, India, China and UAE. We can consolidate shipments from multiple countries into a single Kenya-bound shipment. This is particularly useful for businesses importing goods from China or the UAE, or individuals with family sending goods from the USA or Europe. Contact us to discuss multi-country consolidation options.
Our Shop and Ship service allows you to buy from any UK retailer — including Amazon, ASOS, Next, Primark, eBay, Marks & Spencer and more — and have purchases delivered directly to our Southall warehouse. We consolidate your purchases and ship them to Kenya as one shipment, saving you money on multiple delivery charges. Simply give retailers our warehouse address as your delivery address: Triple A Global Logistics Unit Z01, Canal Yard, Southall UB2 5NA Contact us to set up your personal shop and ship account.
Yes. Triple A operates warehouses in 8 countries: UK, Kenya, UAE, USA, Germany, Holland, India and China. Our secure 10,000 sq ft Nairobi warehouse serves as the primary destination and clearance hub for all UK to Kenya shipments, where cargo is received, processed, and released after in-house customs clearance by Azaanex. KRA customs clearance is handled in-house by Azaanex, our KRA-licensed clearing company based in Nairobi, ensuring fast and cost-effective clearance for all our customers.
✅ All-inclusive pricing — one price, no hidden charges in Kenya ✅ In-house KRA clearance — handled by Azaanex, no third-party broker fees ✅ 8 global warehouses — consolidation from USA, Germany, China, UAE and more ✅ M-Pesa payments accepted — pay in Kenyan shillings ✅ Fully tracked — from UK warehouse to Kenya door ✅ Southall location — convenient for the UK Kenyan diaspora community ✅ Weekly air and monthly sea departures
📍 Southall Warehouse: Unit Z01, Canal Yard, Southall UB2 5NA 📞 UK: +44 7800 648 660 📞 Kenya: +254 111 81 81 81 ✉️ Email: [email protected] 💬 WhatsApp: +44 7800 648 660 🕐 Hours: Monday–Friday 09:30–17:30 | Saturday 09:30–15:00 Our team responds to all enquiries within 2 hours during business hours.
🚗 Category 7 — Car & Vehicle Shipping to Kenya
Yes. Triple A Global Logistics ships cars and vehicles from the UK to Kenya via Mombasa Port. We offer both RoRo (Roll-on Roll-off) and container shipping for vehicles. RoRo is the most cost-effective option for standard cars. Container shipping provides additional security and is recommended for high-value or classic vehicles. Contact us with your vehicle make, model, year and current location for a full all-inclusive quote.
The following documents are required to ship a vehicle from the UK to Kenya: For shipment from the UK: — Original V5C logbook (UK vehicle registration document) — Valid MOT certificate — Copy of your passport or national ID — Pre-Shipment Inspection certificate (required by Kenyan regulations) For clearance at Mombasa Port: — Original Bills of Lading — Original Pre-Shipment Inspection certificate — Original V5C logbook — Consignee ID copy — KRA PIN certificate copy Our team will guide you through every document requirement from the UK side.
Yes — a Pre-Shipment Inspection is mandatory under Kenyan government regulations for all vehicles being imported into Kenya from the UK. The inspection verifies the vehicle meets KEBS (Kenya Bureau of Standards) roadworthiness standards. The inspection requires a copy of the V5C logbook and a valid MOT certificate. Without a valid Pre-Shipment Inspection certificate, your vehicle cannot be cleared through Mombasa customs. Contact us to arrange inspection before your vehicle is shipped.
Car shipping costs from the UK to Kenya vary depending on: — Vehicle type — saloon, SUV/4×4, pickup truck, van or commercial vehicle — Shipping method — RoRo (cheaper) or container (more secure) — Collection location — your UK address or drop-off at our Southall warehouse Contact us on +44 7800 648 660 or complete our online quote form with your vehicle details and we will provide a full all-inclusive quote including Mombasa port charges and KRA customs clearance.
Vehicle shipping from the UK to Mombasa Port takes approximately 28–35 days by sea freight. RoRo vessels typically depart from UK ports (Grimsby, Southampton or Tilbury) twice a month. Container vessels sail weekly. Once your vehicle arrives at Mombasa, clearance through KRA customs takes a further 5–10 business days depending on documentation completeness. Total door-to-door transit is typically 6–8 weeks.
KRA import duty on vehicles arriving in Kenya is calculated based on the vehicle’s Current Retail Selling Price (CRSP) as set by KRA — not the purchase price or UK market value. Typical duty rates for vehicles include: — Import Duty: 25% of CRSP — Excise Duty: 20% of (CRSP + Import Duty) — VAT: 16% of (CRSP + Import Duty + Excise Duty) — IDF Levy: 3.5% of CRSP Total taxes typically amount to 60–80% of the CRSP value. Contact us for a full duty estimate before purchasing your vehicle in the UK. Note: Returning Kenyan residents may qualify for duty exemption on personal-use vehicles — ask us about eligibility.
For RoRo shipments — no personal items are permitted inside the vehicle. The car must be empty of all personal belongings. For container shipments — a limited quantity of personal effects can be packed inside the vehicle within the container, subject to customs declaration and approval. We can arrange a separate sea freight shipment for your personal effects and household goods alongside your vehicle. Contact us to combine both into one consolidated Kenya-bound shipment.
Yes. Kenya drives on the left-hand side of the road, so right-hand drive vehicles from the UK are fully compatible and are the most common type imported into Kenya. Left-hand drive vehicles can also be imported into Kenya but are less common. KRA regulations apply equally to both configurations. UK vehicles (right-hand drive) are highly popular in Kenya, particularly Toyota Land Cruisers, Toyota Hilux pickups, Land Rover Defenders, and Japanese imports via the UK.
Ready to Ship from the UK to Kenya?
Get a free all-inclusive quote from Triple A Global Logistics. Air freight from £6.99/kg in 3 business days. Sea freight from £2.50/kg. No hidden charges. KRA customs clearance included.Call us on +44 7800 648 660, WhatsApp us, or complete our online quote form and we will respond within 2 hours.
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Unit Z0l, 8a Canal Yard Hayes Road UB2 5NA